How to order

To order any of our lovely units, please use either of these options below.

  1. Right here on our website
  2. By sending us a DM on our Instagram page @sofaj_hair
  3. By chatting us up on WhatsApp +234 902 696 9919.
  4. By sending your order to any of our email addresses below;

            (i.) sofajhair04@yahoo.com.

            (ii.) sofajhair@gmail.com

 

HOW TO MAKE PAYMENT

To make your payments for your orders;

  1. You pay using your debit/credit card here on our website. Your card payment is secure by the best tech called  "FLUTTERWAVE”. To know more about how your card payment is processed, you can read up our “PRIVACY POLICY”.
  2. You can also pay via CASH APP or ZELLE. None of these options are linked to our website, so you have to send us a message via any of our contact informations if you would like to use any of these so that we can give you the payment info and your payment is also confirmed manually.
  3. You can also pay via WESTERN UNION/MONEY GRAM. To use this mode of payment, you have to send us a message via any of our contact informations if you would like to use any of these so that we can give you the payment info and your payment is also confirmed manually.
  4. You can also pay via WORLD REMIT APP. To use this mode of payment, you have to send us a message via any of our contact informations if you would like to use any of these so that we can give you the payment info and your payment is also confirmed manually.

PROCESSING TIME

Our standard processing time as seen on the “home page” is 2-4 weeks because all our wigs are hand-made and we do not rush the processing so that they come out neat and beautiful. Shipping also comes after which takes 3-5 working days. We ship worldwide through DHL EXPRESS

 

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HOW LONG BEFORE I RECEIVE MY ORDER/ORDERS?

Our wigs are 100% Hand-made so we pay special attention in processing them
Our standard Processing time is 2-4 weeks and Delivery 3-7 working days.
It can be earlier Depending on the style.
We will notify you immediately your order is ready and we’ll send you pictures before we ship out the wig/wigs to you.

DO YOU OFFER BLEACHED KNOTS?

Yes, we offer bleached knots for FREE so that your wigs can look very natural.

CAN MY WIG/WIGS BE MADE IN MY OWN PREFERRED COLOR?

Yes, your wig can be made in your choice of color.

HOW LONG DOES YOUR WIG LAST FOR

Our wigs are handmade and can last for up to 2years and beyond with good maintenance. For braided wigs, you can give them a mild wash(not with hot water) and apply styling mouse on the wig to ensure it looks neat always.

I WANT THIS WIG TO COME FAST, WHAT DO I DO?

Kindly send us a mail lets know your desired style, length and lace type to decide if our Express team can handle this.

WHAT DO YOU MEAN BY COLORED ROOTS?

Its refering to the hair base, do you want it to be the same color with the color of the extensions?
Keep in mind that our default hair base color is natural brown. For example, So if you want the natural color changed to the Red or Blonde hair you ordered, for the entire hair to be same color, then select “custom order”
Most ladies like their hair root natural though.

WHAT PAYMENTS OPTIONS DO YOU ACCEPT ASIDE CREDITS/DEBITS CARDS?

We accept payment via the following options only;
(1.) Western Union
(2.) Money Gram
(3.) Wire transfer
(4.) Cashapp
(5.) World Remit
(6.) Bank transfer (GUARANTY TRUST BAnk, Nigeria)

HOW DO I DETERMINE THE SIZE OF CAP?

You can measure the circumference of your head and relate the result you get in inches to any of the options in the “sizing guide” located below the wig you want to order.

ARE YOUR CAP BASE 100% HUMAN HAIR?

Yes, they are 100% human hair

CAN I WEAR MY WIG GLUELESS?

Yes, you can

DO YOU ACCEPT PAYPAL

No we don’t. Kindly use our other forms of payments.

Thank you

I DON’T WANT MY WIG FULL, WHAT DO I DO

Please do indicate how you would like the density of your wig to be, either full or standard when placing your order.
OR
You can send us a message.

HOW DO I TAKE OUR TWISTs/BRAIDS FROM MY WIG

We get lot of request from clients requesting for full density, however if you feel your unit is too full please carefully take out some braids/twists at the back of your wig by cutting out some few strands or take it the salon to have them remove for you,it won't affect the Wig in any way.

HOW DO I USE WESTERN UNION/MONEY GRAM TO COMPLETE PAYMENT FOR MY WIG

When you get to the checkout page on our website, please choose Western Union or Money gram as your mode of payment and go ahead to place your order. After your order is placed, an email will be sent to you containing our payment info with further instructions.

Do you have a question you want to ask us?